Reputation & Review Management
7 articles
- Customising Review Widgets in Reputation ManagementReview Widget Customisation in reputation management is not just about making reviews look good; it's about strategically leveraging customer feedback to boost reputation, build trust, and drive conversions. By personalising review widgets to align with brand identity and audience preferences, busin
- How to Dispute a Google Review and Check on the Dispute StatusWhen you flag a review as inappropriate, Google may take action against the reviewer, such as removing the review or banning the reviewer from leaving future reviews. This is usually only done if the review violates Google’s guidelines, such as posting spam or containing offensive language. If you b
- How to Set Up a Review Link in Your Review Request EmailSending review request emails is an essential part of gathering feedback and improving your business's reputation. Including a review link in these emails makes it easy for customers to leave feedback, but setting it up correctly is crucial. This guide will walk you through the steps to set up a rev
- How to Set up Digital QR Code for Maximising Review GenerationDigital QR Codes are an effective way to enhance your reputation management strategy. They allow customers to quickly access review pages, feedback forms, and other important resources, making it easier for them to leave reviews and feedback. This guide will walk you through the process of creating
- Resolving Conflicted/Duplicate State Entity in YextIf a business is already active on Yext through another provider, users may encounter a conflicted state. Follow these three steps to resolve the issue and regain access to Yext services. TABLE OF CONTENTS 1. Information Gathering 2. Contact Yext and Cancel the Service 3. Request Yext Service Again
- Gain a Competitive Edge with Competitor Analysis in Reputation ManagementThe Competitor Analysis feature empowers agencies and businesses to benchmark their online reputation against up to three competitors. Using real-time review data from Google, Facebook, Yelp, Foursquare, Trustpilot, and more, you can quickly uncover strengths, weaknesses, and opportunities to get ah
- How to Use Filters in the Reputation Metrics DashboardThe Reputation Metrics Dashboard helps you review performance across review requests, reviews, responses, AI activity, widgets, QR codes, and video testimonials. Use the dashboard filters to narrow the data and focus on the timeframe or review platform that matters most. TABLE OF CONTENTS - What is