Welcome and Onboarding21
- Welcome to CPR Enroll+
- The Launchpad is Gone, What Now?
- What Browsers do you need to use your Account
- Schedule an Onboarding Call
- How to contact Support?
- How to Get Technical Support for the CPR Enroll Platform
Knowledge base
916 articles in 52 topics
Quick Start Guides13
- LeadConnector Mobile App Quick Start Guide
- Managing Conversations Quick Start Guide
- The Marketing Area Quick Start Guide
- Reputation Management Quick Start Guide
- Wallet Auto Recharge and Frequency
- Wallet Auto Recharge
SMTP3
Troubleshooting2
Sales & Conversations2
Website & Content2
Commerce4
Importing Data1
Getting Started w/ Payments22
- What is listed on the Subscriptions page?
- Using Apple Pay and Google Pay
- Authorize.net integration for processing payments
- Auto Payments in Recurring Templates
- How to create recurring Invoices
- How to manage Refunds within the CRM?
Invoices & Estimates7
- How to view all "Chart of Accounts" within the Xero Integration?
- Creating and Sending Invoices
- Recurring Invoices, Estimates & Payment Schedules
- Create and Send Invoices Faster with the New Invoice Editor
- PDF Generation for Invoices and Receipts
- Managing Document Attachments for Estimates and Invoices
Products & Coupons2
Payment Settings & Integrations6
Gift Cards4
Documents & Contracts1
Payment Links2
Order, Subscriptions, and Transactions3
WordPress6
- How to point your domains or subdomains to your WordPress Site
- WordPress - Adding Domains for your site
- How to Add Domains in the WordPress Dashboard
- SSH Access and SSH Keys Management on Your WordPress Hosting
- WordPress LeadConnector Plugin: All you need to know
- WordPress ResQEngage Plugin: All you need to know
Digital Products3
Funnel Analytics2
Events3
Funnels & Websites Builder14
- Cookie Policy Details
- Marketing Tools to use in Funnel/Website - Cookie Banner
- Migration of existing domains
- How to Use the Cookie Consent Banner in Funnels & Websites
- Nested URL Paths Support Guide
- Guide: Funnel & Website Stats Definitions
Blog2
Review Management7
- Customising Review Widgets in Reputation Management
- How to Dispute a Google Review and Check on the Dispute Status
- How to Set Up a Review Link in Your Review Request Email
- How to Set up Digital QR Code for Maximising Review Generation
- Resolving Conflicted/Duplicate State Entity in Yext
- Gain a Competitive Edge with Competitor Analysis in Reputation Management
LeadConnector Phone55
- Why are my Calls marked as Spam and how can I avoid it
- Phone Number Settings Explained
- How to Purchase a Phone Number for Your Business
- Forbidden message categories for SMS and MMS in the US and Canada
- A2P 10DLC Campaign Approval Best Practices
- LeadConnector Messaging Policy
Error Code and Warning Dictionary26
- 21211: Invalid 'To' Phone Number
- 21408: Your account is not allowed to send SMS to this country or region.
- 21614: 'To' number is not a valid mobile number
- 21635: The "To" number is a landline and cannot receive SMS.
- Fix "From Number Not SMS Capable" Error
- 30002: Message failed: your account is currently suspended
A2P / SMS Compliance2
LeadConnector Phone12
- SMS Compliance Guide: Consent, Opt-Outs, and Sending Limits
- Voicemail article coming soon
- Inbound Calls: IVR, AI, Routing & Call Flow Explained
- How to Reduce Inbound Spam Calls
- Choosing between using your existing phone number vs buying a new phone number
- AI-Powered A2P Compliance Validation
Social Planner7
- How to check your Instagram profile type
- How to post Recurring Social Posts through the Social Planner?
- How to Use the Instagram Story Post Composer in Social Planner
- Instagram Reels Publishing Guide for the Social Planner
- Social Planner - Image, Video, Content and API limitations
- Social Planner: Scheduling Posts
Email Builder4
Email Campaigns27
- Border Customization: Color, Radius, and Thickness
- Image Element in Email Builder
- Video Element in Email Builder
- Text Element in Email Builder
- How to add Products in Email Templates
- How to Use Template Library to Create Branded Review Request Emails
Statistics8
- How to Access the All-in-One Dashboard for Email Marketing
- Tag Contacts from Campaign Statistics
- Email Statistics
- Understanding ROI Conversion Metrics for Tracking Email Campaigns
- Workflow Email Actions Included in Statistics
- Click Performance in Email Statistics
Templates5
Others1
Countdown Timer2
Brand Boards2
Workflow64
- Set Event Start Date Event In Workflows
- How to use the Inbound Webhook Workflow Premium Trigger?
- How to use the Custom Webhook LC Premium Workflow Action?
- How to use the Workflow Slack Premium Action?
- How to use the Date/Time Formatter Premium Workflow Action?
- Action - Update Contact Field
Prospecting Tool8
- Understanding the Grades in Your Marketing Audit Report
- SEO Heatmaps in the Prospecting Tool: A Support Guide
- Analysing Website Performance of a prospect in the Marketing Audit Report
- How to find Leads for your business using Prospecting Tool
- Prospecting Tool: Create Prospecting Widgets For Your Websites
- Key components of the Marketing Audit report in the Prospecting Tool
Ad Manager11
- Create a new Google Search Ad Campaign
- Guidelines for using custom questions in Google lead forms
- How to connect Instagram account with Facebook page?
- How to create a Facebook form in Ad Manager
- How to create a Meta Business Manager and Ad account?
- How to create a Meta Sales objective campaign for Conversion
Blogs1
Template Library1
WebChat Widget13
- LeadConnector Webchat for Weebly: How to Get Started
- LeadConnector Webchat for Squarespace: How to Get Started
- LeadConnector Webchat for Wix: How to Get Started
- LeadConnector Webchat for Duda: How to Get Started
- LeadConnector Webchat for Shopify: How to Get Started
- The Chat Widget
Forms5
QR Codes2
Surveys & Quizzes3
Quizzes2
TikTok Integrations1
Two Way Sync Integrations1
Linkedin Lead Ads Integration3
Private Integrations3
Other Integrations5
Facebook13
- How To Download/Export Facebook Lead Ads and Manually Ad Them To Campaigns & Workflows
- Facebook Pages missing in Page Selector Dropdown during integration.
- Facebook Lead Ad Integration & Troubleshooting Guide
- Facebook Conversion Leads Walkthrough
- How to set up a Funnel Event Pixel for Facebook Conversion API?
- Connecting multiple Facebook pages to your account
Google Business Page7
- Connect Multiple Google Business Profile Pages to a Sub-Account
- Managing GBP Pages: Additions, Removals, & Adjustments
- Managing Customer Interactions on Connected GBP Pages
- Google Business Profile - Chat sunset starting Jul 15, 2024
- GMB troubleshooting guide
- Messaging and Social channel connection with GBP
Marketing Audit Reports1
Tracking & Attribution (General)8
- Google Ads Reporting Metrics Overview
- Call Reporting Overview and Performance Insights
- Facebook Ad Reporting Metrics and Performance Insights
- Facebook Ad Attribution and UTM Tracking Best Practices
- Understand Lead Sources & Improve Marketing Performance
- Troubleshoot Guide For Google Ad Reporting
Dashboards2
Setup26
- How to Enable WhatsApp in your account?
- WhatsApp FAQs
- Marketing Opt-out Button to Your Message Template
- WhatsApp - Workflow Integration
- Important Update: : WhatsApp Marketing Messages to U.S. Numbers Paused Starting April 1, 2025
- Important Update: WhatsApp Marketing Templates Pause in the U.S. Starting April 1, 2025
Email Delivery Troubleshooting1
Authentication & Security3
Reputation & Throttling3
Technical & Configuration2
Complex Delivery Issues1
Recipient & Server Issues1
ResQEngage Email27
- What is ResQEngage Email?
- How to set up a dedicated sending domain within a Sub-Account
- How to Set Up Unsubscribe Links
- Two Way Email Sync for Outlook
- How to use the Email Risk Assessment Tool
- How to enable LC Email Validation
SMTP1
E-Commerce14
- How to use Shippo Integration for automatic fulfilments & live rates?
- How to Use the Shopify Integration with Your Account
- How to use Woocommerce Integration in E-commerce stores?
- How to setup Facebook and Instagram Shops?
- How to Bulk Import Products
- Shipping and Delivery rates for E-commerce Stores
Ecommerce5
Prospecting Tool11
- How to Resell and use Prospecting Tool for Sub-Accounts
- How to send Marketing Audit Report as Email/SMS to your Prospects
- How to Customize Prospecting Report with Report Builder
- Workflow action: Generate Marketing Audit Report
- Enable Prospecting Access for Accounts: Complete Setup Guide
- Create and Embed a Prospecting Widget to Capture Website Leads
Location Marketing Audit (LMA)2
Core Functionality5
Marketing Audit Reports2
AI Agents
AI Agents
Pulse & Rewards
Engagement, achievements, tiers, leaderboards and rewards in CPR Enroll+.
Equipment
Tracking manikins, AED trainers and other returnable assets, scheduling service, and charging rental fees.