Getting Started: Add the Live Chat Widget to Your Site
The chat widget lets visitors message you from your website; conversations land in your Conversations inbox.
- Go to Sites → Chat Widget (or the Chat Widget area).
- Create a widget and customize its appearance, greeting, and business hours.
- Choose how leads are captured (name, email, phone) before the chat starts.
- Copy the widget's install code.
- Paste the code into your website's header, or add it through your site builder's custom-code area. On the ResQEngage site builder you can enable it without manual code.
- Publish your site and send a test message to confirm it arrives in Conversations.
Need help with any of these steps? Contact ResQEngage Tech Support at 844-205-4276.
Was this article helpful?
Related articles
- LeadConnector Mobile App Quick Start GuideThe mobile app gives you access to essential customer, sales, scheduling, payment, and communication tools while you are away from your computer. You can manage conversations, opportunities, invoices, reviews, appointments, contacts, and tasks directly from your phone. Table of Contents - What IQuick Start Guides
- Managing Conversations Quick Start GuideConversations gives you one place to communicate with contacts, review activity, schedule follow-ups, request payments, book appointments, and update CRM records. This quick start guide covers the core tools you need to manage day-to-day communication efficiently, including Manual Actions, templatesQuick Start Guides
- The Marketing Area Quick Start GuideThe Marketing area brings together tools for social media publishing, email campaigns, reusable message templates, tracked links, and affiliate campaigns. This guide covers the core features and the fastest way to start creating and managing marketing activity from one place. Table of Contents -Quick Start Guides
- Reputation Management Quick Start GuideReputation Management helps you request reviews, monitor feedback, respond to customers, and display reviews on your website. This guide covers the essential setup and daily tools you need to manage your online reputation. Table of Contents - What Is Reputation Management? - Connect Your Review Quick Start Guides