Funnel & Website Troubleshooting (FAQ)

My page isn't showing my latest changes.
Make sure you clicked Save and Publish, then hard-refresh the live page (your browser may be caching an old version). Confirm you're viewing the published URL, not a draft.

My custom domain isn't connecting.
Domain changes can take time to propagate after DNS records are set. Confirm the domain is added correctly under Settings, that DNS records match what's shown, and allow time for propagation. See the Domains guides for step-by-step DNS help.

My form/calendar isn't appearing on the page.
Confirm the form or calendar exists and is published, then re-select it in the element settings. Re-publish the page after any change.

Payments aren't working on my order form.
Confirm a payment provider is connected (Payments → Integrations) and that the product/price is set on the element. Test in Test mode first.

The page looks wrong on mobile.
Switch to the mobile view in the builder and adjust spacing, font sizes, and element visibility per device. Desktop and mobile layouts can be tuned independently.

My redirect isn't working.
Check the step/page redirect settings; ensure the destination URL is correct and the page is published.