Administration
9 articles
Getting Started
- How to Set Course Images and Cover ImagesEvery course in CPR Enroll+ has two distinct image slots: a Course Image that appears in listings and search results, and a Cover Image that spans the top of the public class registration page. This article walks you through setting or updating both. ℹ Before you begin: you need Administrator acces
- What is a Connected Group?A Connected Group in CPR Enroll+ is another training organization that you have established a formal connection with through the platform's Connections network. Connected Groups allow training organizations to collaborate, share resources, and coordinate training delivery across locations or affilia
- Connecting and Managing Organizations (Connections)The Connections feature in CPR Enroll+ is a professional networking system for training organizations. It allows you to discover, connect with, and collaborate with other CPR and lifesaving training organizations on the platform. Think of it as a professional network specifically for training busine
- Connecting Instructor AccountsUnlock numerous benefits by connecting your CPR Enroll instructor account to others. This connection facilitates instructor purchases from your store and simplifies the submission of class paperwork, similar to how training sites submit rosters to training centers. CPR Enroll lets you connect your
- Organizing Records with FoldersFolders give you an internal filing system for the records that pile up as your catalog grows. The page states the boundary up front: this is your own way to organize records, and folders are for internal tracking only — they are never shown to students. Before You Begin - Find it at Course Builder
Communication Hub
- Getting Started with the Communication HubThe Communication Hub is the single place to manage every email and SMS message CPR Enroll sends on your behalf. Before You Begin - The Hub is at Settings > Communication Hub. - Existing notification settings and customized templates were migrated automatically when the Hub launched. Nothing needed
- Editing, Previewing, and Testing Email TemplatesEvery automated email can be previewed, edited, tested and reverted. This article covers the editing workflow and the one rule that surprises people most. Before You Begin - Work in Settings > Communication Hub > Email. - You cannot damage a stock template. Editing one always creates a copy first. -
- SMS Settings, Quiet Hours, and Opt-In ComplianceSMS has stricter rules than email. This article covers the sender settings, quiet hours, and the consent model that keeps your texting auditable. Before You Begin - SMS settings live at Settings > Communication Hub > SMS. - Automated SMS goes only to students who opted in at registration. There is n
- Choosing Who Receives Internal NotificationsThe Recipients view decides which of your own people get notified when something happens. Before You Begin - The view is at Settings > Communication Hub > Recipients. - Roles set eligibility here; individuals fine-tune their own delivery in My Settings > Notifications. - Decide whether you want to f