Think of your onboarding call as a shortcut. While our platform is designed to be intuitive, this one-on-one session is the fastest way to move from "just getting started" to "running classes like a pro." It is not just a formality; it is a dedicated strategy session for your business.
Why This Call is a Game Changer
Instead of clicking around and guessing, you get a direct line to our experts. Here is what we will cover:
A Strategy for Your Specific Business: No two training centers are the same. We will look at how you specifically run classes and show you the best way to set up CPR Enroll to match your workflow.
The Guided Tour: We will walk you through the "must-know" features so you don't miss out on tools that could save you hours of admin work.
Rapid-Fire Q&A: This is your chance to get immediate answers. Whether it is about Stripe integration, student certificates, or complex scheduling, we will clear up the "how-tos" on the spot.
Setting the Finish Line: We will help you identify what success looks like for your first 30 days and give you a clear roadmap to get there.
Human Connection: You are not just a user in a database. This call starts a partnership. We want to know who you are so we can better support you as you grow.
How to Prepare (The "Pro" Checklist)
To make every minute count, here is a quick guide on how to get ready:
Brainstorm Your "What-Ifs": Jot down a few questions or specific scenarios you are worried about. For example: "What if a student needs a refund?" or "How do I handle a corporate client with 50 staff members?"
Take a Test Drive: Spend 10 minutes poking around the Launchpad before we talk. If you find a button that confuses you, let us know!
Define Your Main Goal: Are you trying to stop chasing paper checks? Do you want to spend less time on the phone? Knowing your "biggest pain point" helps us tailor the call to solve it.
The Tech Check: Since we will likely be sharing screens, make sure you are on a computer with a reliable internet connection. Testing your mic and speakers beforehand saves us from the "Can you hear me now?" dance.
Grab a Notebook: We will share plenty of tips, "pro-moves," and specific settings during the call. Having a place to record these action items will help you implement them immediately.
Stay Curious: Come with an open mind. Often, the features you didn't think you needed end up being the ones that save you the most time.
By the end of this call, the goal is for you to feel confident, capable, and ready to start training heroes.
Scheduling an Onboarding Call
Simply click the Schedule button at the Schedule an Onboarding Call at your CPR Enroll Launchpad.
You can then book your onboarding call at your most convenient time.
The Prerequisite: Your Stripe Account
To ensure we can actually launch during our session, you must have a Stripe account created and ready to go before the meeting starts. Think of Stripe as the engine that powers your business; we can't get out of the driveway without it.
If you don't have an account yet:
Visit Stripe.com.
Click Start Now.
Complete the registration (it usually takes about 30 minutes).
Once your payment gateway is active, we can focus on the fun stuff: getting your training center live and open for business!
Need Assistance? For questions about the product, sales, or general inquiries, please visit our Contact Us page.
If you encounter a technical issue, please visit help.cprenroll.com and click Submit a Ticket at the top of the page. One of our support engineers will be happy to assist you.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
