Knowledge base

Get Started Here (1)

Welcome and Onboarding (19)

• Welcome to CPR Enroll+
• Launchpad: Your Path to Success Checklist
• What Browsers do you need to use your Account
• Schedule an Onboarding Call
• How to contact Support?

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Account Settings (1)

Getting Started (9)

• Selecting your Time Zone
• How can I change the Logo of my Account?
• Is There Any Way to Change the Profile Picture?
• How do I customise my profile page?
• How to set notifications?

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Financials (1)

Getting Started (10)

• Setup & Connecting Your Stripe Account
• How to Add Billing Information?
• How do I Add or Update my Credit Card Details?
• How to Manage Taxes in CPR Enroll+?
• How to Adjust Shipping Rates?

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Locations & Courses (2)

Locations (4)

• Managing Locations
• What Is a Virtual Location and How Do I Create One?
• Understanding Client, Student, and Mobile Locations
• How do I Add a Course Discipline?

Courses (7)

• How to Setup a Course (Templates)
• How to Setup and Add Keycodes
• How to Setup Custom Registration Questions
• How to Add or Update an SOP or Checklist
• Understanding the Marketplace

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Class Management (1)

Getting Started (9)

• What Are the Different Class Types?
• How to Add a Class?
• Why Isn't My Class Showing on the Public Enroll Page?
• Public vs. Private vs. Unscheduled Classes
• Managing Recurring Schedules

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People & Users (1)

Getting Started (9)

• How to Manage Users?
• How to change a Student Profile to Instructor?
• How to Send Account Creation Invitation Emails
• Managing Student Enrollments
• Rescheduling or Transferring Students

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Marketing (1)

Getting Started (11)

• Creating and Using Short Links
• Understanding Share Registration
• How to Find Important URLs for Enrollments
• What Is an Enrollment URL?
• Creating and Using QR Codes

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Integrations (3)

Getting Started (1)

• What are integrations?

Marketing Automations (1)

• How to Integrate ResQEngage & Stripe with CPR Enroll?

Virtual/Video Meetings (1)

• Connecting Zoom to CPR Enroll

Store & Jobs (2)

Instructor Store (3)

• Introduction to the Store
• Instructor Store Promo Codes
• Managing Store Orders & Fulfillment

Jobs (1)

• How to Post and Apply to Jobs

Reporting (1)

Reports (8)

• The Dashboard
• What Kind of Reports Can I Get?
• How to See the Status of an Email Sent to a Student?
• How to Easily Download Enrollment Data?
• How to Download Class Information?

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Student Portal (1)

Getting Started (2)

• How to Download Your Certificate
• Accessing Your Digital Courseware

B2B / Corporate (1)

Getting Started (4)

• Importing Student Lists in Bulk
• Managing Corporate Training Portals
• Requesting a Private Group Class
• How to Add Clients

Administration (1)

Getting Started (4)

• How to Set Course Images and Cover Images
• What is a Connected Group?
• Connecting and Managing Organizations (Connections)
• Connecting Instructor Accounts