How do I Add or Update my Credit Card Details?

Modified on Fri, 28 Aug at 7:48 AM

You may need to update your credit card details if your card expires, is replaced, or if you want to use a different payment method for your CPR Enroll+ subscription. This article explains how to update the card on file for your platform subscription.

Before You Begin

Have your new card number, expiration date, CVC, and billing postal code ready.
Check your renewal date under Manage Subscription so you can update before your next billing date if needed.

Step-by-Step Instructions

Step 1: Update Your Card

From the sidebar, go to Settings > Payment Methods.
Click Update Payment Method or the edit icon next to the existing card.
Enter your new card number, expiration date, CVC, and billing postal code.
Click Save. The new card is immediately set as the active payment method for your subscription.

✔ Update before your renewal date: If your card is expiring, update it before your next billing date to avoid a failed payment and any interruption to your CPR Enroll+ account access.

ℹ Student payment cards: This page only manages the card used to pay for your CPR Enroll+ subscription. Student credit card details are stored and managed by Stripe — you never see or store student card numbers in CPR Enroll+.

Best Practices

Update your card as soon as you receive a replacement or renewal notice, rather than waiting for a failed payment.
Double-check your billing postal code matches your card issuer's records to avoid a declined update.
Confirm the new card is active by checking Settings > Payment Methods after saving.
Remember this page never touches student card data — that's handled entirely by Stripe.

Frequently Asked Questions

Question	Answer
What happens after I save a new card?	The new card is immediately set as the active payment method for your subscription.
What happens if I don't update an expiring card in time?	You risk a failed payment and a possible interruption to your CPR Enroll+ account access.
Does this page store my students' card details?	No. Student credit card details are stored and managed by Stripe; CPR Enroll+ never sees or stores them.

✔ You're all set. Your updated card is now on file and active for your CPR Enroll+ subscription.