How to Get Technical Support for the CPR Enroll Platform

We want to get you back to training heroes as quickly as possible. To keep our platform affordable for instructors, we use a lean support model that focuses on self-service tools and a streamlined ticketing system. This ensures you get accurate answers without unnecessary overhead.

Step 1: Search the Knowledge Base

Before reaching out, check our self-service tools. Most questions can be answered in seconds using these resources:

• The Help Widget: Look for the widget in the lower-right corner of your CPR Enroll dashboard. You can search FAQs and browse articles without ever leaving the page.
  

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• The Help Center: Visit help.cprenroll.com for a full library of how-to articles, feature guides, and video tutorials. This is the best place for visual learners who want to see a step-by-step walkthrough.
  

Step 2: Contacting the Right Team

If you still need a hand, please use the specific channel that matches your request. This helps us route your inquiry to the right expert immediately.

For Technical Support: If something isn't working as expected or you have a "how-to" technical question, please visit help.cprenroll.com and click Submit a Ticket at the top of the screen. You can also email support@cprenroll.com.

For Sales or General Inquiries: If you have questions about your subscription, pricing, or new products, please visit our Contact Us page.

What to Expect

• Response Time: Our team works diligently to address every ticket. You can generally expect a response within 1 to 2 business days.

• Expert Assistance: When you submit a technical ticket, it goes directly to our support engineers who understand the mechanics of the platform.

Our goal is to ensure your experience is smooth and successful so you can focus on your students.

Quick Summary

• Technical issues? Go to help.cprenroll.com and click Submit a Ticket.

• Sales or product questions? Use the Contact Us page.