
Pulse uses three numbers. This article explains what each one measures and how it moves.
Before You Begin
- Pulse must be enabled. If you do not see the Overview panels, check Pulse Settings > Enable Pulse.
- Every figure on this page is calculated from records already in your account. Nothing here is entered by hand.
- If a number looks stale, click Refresh at the top of the Pulse page before investigating further.
Lives Ready
Lives Ready is the count of people in your community holding a currently valid certification issued through your organization. It is a live number, not a running total: when a certification expires, that person drops out of the count.
Underneath the headline figure you will see two supporting values:
- Active certifications — the raw number of unexpired certification records. This is usually higher than Lives Ready, because one person can hold several certifications.
- Quality multiplier — a factor applied to certification-related Beats.

Beats
Beats are the activity points Pulse awards as work happens in your account. Typical entries in the Recent Activity feed are:
| Event | Beats awarded |
|---|---|
| New enrollment | +5 |
| Class completed | +20 |
| Certification issued | Base value × your quality multiplier — shown in the feed as, for example, +14 Cert issued (x0.96 QM) |
Lifetime Beats never decrease; they are the cumulative measure used for tier progression. Certification Beats are the only ones affected by the quality multiplier, which is why the feed shows the multiplier alongside them.

Organization Tiers
Your organization advances through recognition tiers as Lives Ready and lifetime Beats grow. The Overview tab shows your current tier, the next tier, a percentage bar and the exact requirement — for example, “Requires 250 Lives Ready and 25,000 lifetime Beats.”
✔ Both conditions must be met. Reaching the Beats threshold alone will not advance your tier if Lives Ready is still below the requirement, and vice versa.
Tier attainment also unlocks the tier badges shown in the Badges panel.
Why Did My Numbers Change?
- Lives Ready falls when certifications expire and rises when rosters are finalized.
- If a figure looks out of date, click Refresh at the top of the Pulse page.
- Check Recent Activity to see the exact events that moved your Beats.
Best Practices
- Track Lives Ready as a renewal signal — a falling number usually means a cohort of certifications is expiring and those students are due for a refresher.
- Use lifetime Beats, not Lives Ready, when talking about progress toward the next tier. Only lifetime Beats accumulate permanently.
- Watch the quality multiplier over time; it is the only lever that changes what a certification is worth in Beats.
Frequently Asked Questions
| Question | Answer |
|---|---|
| Why is my active certifications number higher than Lives Ready? | Because one person can hold several certifications. Lives Ready counts people; active certifications counts records. |
| Can Lives Ready go down? | Yes. It is a live count, so it falls when certifications expire. |
| Can lifetime Beats go down? | No. Lifetime Beats never decrease. |
| Which Beats are affected by the quality multiplier? | Only certification Beats. Enrollment and class-completion Beats are fixed values. |
| I met the Beats requirement but did not advance a tier. Why? | Tiers require both the Lives Ready and the lifetime Beats threshold. Both must be met. |
✔ That’s the whole scoreboard. Next, read Instructor Ranks, Streaks, and Badges for how individual instructors are measured.
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