Welcome and Onboarding

21 articles

Welcome to CPR Enroll+Welcome to CPR Enroll+ — a complete operating system built specifically for CPR, first aid, and lifesaving training businesses. Whether you are an independent instructor running weekend classes or a training center managing dozens of instructors and hundreds of students a month, CPR Enroll+ is desi
The Launchpad is Gone, What Now?We've upgraded the way new accounts get started with CPR Enroll. The Launchpad has been retired, and in its place we've introduced the Setup Guide — a more organized, more complete home for everything you need to set up and start selling classes. Same purpose, better experience. ✔ Why the change is
What Browsers do you need to use your AccountCPR Enroll is a modern web application built as a Single-Page Application (SPA). The admin dashboard at dashboard.cprenroll.com and the student registration pages at classes.cprenroll.com both require a current, JavaScript-enabled web browser to function correctly. Supported Browsers — Admin Dashboa
Schedule an Onboarding CallGetting started with a new platform is much easier when you have a guide. CPR Enroll+ offers a free one-on-one onboarding call for new account holders. In 30–45 minutes, a member of our team will walk through your specific setup, answer your questions live, and make sure you are ready to take your f
How to contact Support?The CPR Enroll support team is here to help you resolve issues, answer questions, and get the most out of the platform. We offer several ways to reach us — choose the one that fits your urgency and preference. Support Channels ChannelHow to Use ItBest For [email protected] questions,
How to Get Technical Support for the CPR Enroll PlatformTechnical issues — login problems, page errors, unexpected behavior, or data not saving — are rare but can happen. This article explains how to troubleshoot common issues yourself and when and how to escalate to the CPR Enroll support team. Step 1: Try These Quick Fixes First Most technical issues a
What's New: A Simpler, Faster CPR Enroll ExperienceWe're excited to share an update to the CPR Enroll platform designed to make your experience faster, cleaner, and easier to navigate. What's Changed As part of this update, the Launchpad has been removed from the website. This change is part of a broader effort to streamline the platform, reduce unn
Your NEW Setup Guide: How to Connect PaymentsBefore you can accept payments for your classes, you'll need to connect your CPR Enroll account to Stripe, our secure payment processing partner. Once connected, your account can accept card payments for class enrollments, giving your students a fast, secure checkout experience. This article walks y
Your NEW Setup Guide: How to Set Your PoliciesClear policies build trust with your students and protect your business. By setting up your privacy policy, refund policy, terms, and disclaimers upfront, students know exactly what to expect before they check out — reducing confusion, disputes, and support requests down the line. This article walks
Your NEW Setup Guide: Adding a CourseCourses are the foundation of everything you sell on CPR Enroll — they define what students are learning, how they're certified, how much they pay, and how classes are scheduled. Setting up a course correctly the first time ensures a smooth experience for both your team and your students. This artic
Your NEW Setup Guide: Adding a LocationLocations tell students exactly where their class will take place. Whether you operate out of a single training center or run classes across multiple sites, setting up your locations accurately ensures students can find you without confusion — and gives you the option to offer group training inquiri
Your NEW Setup Guide: Share Your Registration LinkOnce your courses, locations, and classes are set up, you'll need a simple way for students to find and register for them. The Share Registration screen gives you one unified page — showing all your upcoming classes — that you can share directly or embed on your own website. This article walks you t
Your NEW Setup Guide: Schedule a ClassScheduling a class brings everything together — your course, instructor, location, and pricing — into a bookable session that students can register for. This article walks you through every section of the Create Class window, from basic details through timing and class notes. Before You Begin Since
Your NEW Setup Guide: Create Add-OnsAdd-ons let you offer students optional extras alongside their class enrollment — things like manuals, equipment, certification cards, or digital resources. Add-ons can be physical (shipped or handed out in class) or digital (delivered via keycode, link, or file), giving you flexibility depending on
Your NEW Setup Guide: Add Your InstructorsInstructors are the people who bring your classes to life. Adding them to your roster lets you assign them to scheduled classes, keep their contact information organized, and optionally sync their details to your marketing or communication tools. This article walks you through adding an instructor f
Your NEW Setup Guide: Brand Your SiteYour registration site is often the first thing a prospective student sees, so making it look professional and on-brand matters. The Site Branding tool lets you customize your header and footer, colors, contact details, social links, and more — giving your enrollment page a polished, consistent look
Your NEW Setup Guide: Import Your ClientsIf you already have a list of clients — from a spreadsheet, another platform, or your own records — you don't need to add them one by one. The Import Clients tool lets you upload a spreadsheet file and bring your entire client list into CPR Enroll at once. This article walks you through preparing y
Your NEW Setup Guide: Create Coupons (Promo Codes)Coupons — previously called promo codes — let you offer discounts to your students across invoices, class registrations, and store checkout. You can create a single reusable code for general promotions, or generate a batch of unique, single-use vouchers for more controlled campaigns — such as employ
Your NEW Setup Guide: Set Up Keycode BanksKeycode Banks let you store and distribute access codes or links for digital courses and add-ons — such as SCORM modules, third-party licenses, or downloadable resources — automatically at the time of purchase. Instead of manually emailing codes to each student, a Keycode Bank issues them for you, b
Your NEW Setup Guide: Get Listed on CPRClassFinderCPRClassFinder is a marketplace where prospective students can search for certification classes by association, discipline, and location. Getting your associations approved and listed there extends your visibility beyond your own registration page, helping new students discover your classes. This ar
Your NEW Setup Guide: Offer Group TrainingGroup Training lets organizations request customized class sessions for their teams, separate from your standard public class listings. To support this, CPR Enroll gives you a variety of registration page types you can share — from a general all-classes page to a dedicated group training inquiry for